Ask & Look For...

· Referrals from friends, relatives or acquaintances--a good start, but don't count on this being the only way to choose a professional
· References from current or past customers
· Banks or other lenders with whom they deal
· Years of experience with your type of project
· Professionalism and inclination to listen to you--personally interview each professional
· Technical expertise, special credentials and/or trade association member
· Licensed, insured, and bonded builders, installers, contractors
· 3 bids before you sign any contract
· Thorough contract that covers how disagreements will be handled in addition to the scope and price of the project
· Proposed timeframe for completion
· On-site presence--will the contractor be on-site every day and if not the contractor, check with your project manager
· How payment(s) will be made

Designing and purchasing a new kitchen is a substantial investment of your time and money, therefore, you may want to contact the Better Business Bureau. Some additional links include "Hiring a Contractor" from Delta Faucets or ImproveNet's "Project Planning Guide - Hiring a Contractor".

See if the professional you are considering is a member of a trade association. The advantage of trade membership is knowledge of the latest codes, trends, products, and materials. Each association maintains a web site offering the benefits of hiring their members, consumer tips, and a referral list, which may help locate a professional in your area. These professionals submit to high standards of performance, have a commitment to ethical conduct, and participate in ongoing training in their field.